Can I use a local VNC client to access configurations?

Yes. When you log in, click on the 'run live test' button. At the top of the live test console, you will see a 'Live Test Settings' link. When you click that link, a dialog box will appear. Check the 'Use Desktop VNC Client' to start using a desktop vnc client instead of the builtin java based vnc client. We currently support 2 desktop vnc clients - TightVNC (Windows) and Chicken of the VNC (Mac). Both of these are available at no cost. In addition, we now support the use of OSX's Screen Sharing application on the Mac when accessing our site via Safari. See the faq's below for details of how to use each of these. The system should work with other vnc clients also.