Do you offer a trial of your service?
Yes. Our subscriptions come with a free one week trial that provides you with up to one hour of testing time that week with no commitment on your part. At the end of the one week trial, your package will start. You can cancel your trial at any point before that time and your credit card will not be charged.
Comments
not happy with this
you suppost to mention credit card required before free use. not all ppl have credit card, and why not put credit card
required before sign up ? this is more clear and not look like you are cheating ppl
here is the argument
i got pvt msg from tony
# That is cool that you are not happy about the pricing I get that.
- i not argue about pricing, did i ?
# Please go edit your post and remove the "****" part.
- wrong instruction , i come to edit post and the word is not there
OK i got better offer, just del my account and we no longer contacted after this
is that clear ?
Hi, The offensive word Tony
Hi,
The offensive word Tony was referring to was in your signature. Sorry for the confusion. We will remove your account as you have requested.
Mike
How do you cancel?
How do you cancel? I cannot find a cancel subscription button anywhere.
The cancel trial link is on
It is on the My Testing Center page. We have added a new FAQ titled How do you cancel? I cannot find a cancel subscription button anywhere? with a photo highlighting this link.
Well that doesn't work so
Well that doesn't work so well for me - the reason I want to cancel is that clicking on "My Testing Center" hangs my browser (with 100% CPU usage) every single time I've tried it. Therefore, going through that page to cancel my subscription is not an option.
I would suggest that adding a subscription cancellation link to your "Contact Us" page would be a really good idea.
My guess would be that either
My guess would be that either flash or java is causing the browser to hang on your machine. The my testing center page has both of these elements on it. We have not seen this issue, however, so I am not sure. As it would impact every customer trying to use the system (not just selectively those trying to cancel ;>), I believe it is an isolated issue but we will keep our ears open to see if we see a pattern.
This would keep you from being able to use the system to test with. My suggestions to correct the issue would be:
1) To see if it is java causing the issue, go to http://javatester.org/ and click on the 'Test the version of java you are using'. This test uses the same technique we do to verify the version of java. If it hangs your browser, it would point to an issue with java in your browser.
2) It could also be flash. You might want to go to our demo page at http://crossbrowsertesting.com/demo and see if this locks your browser.
3) Try a different browser, or reboot your box.
We have canceled your trial and sent you a photo of the cancellation confirmation.
Thanks
Ken
p.s. I just looked at the logs and see you were accessing the site via linux. There is a known issue with using GCJ Java, which is the default. I will contact you directly with this information, but wanted to post a link to the FAQ that covers this - http://crossbrowsertesting.com/faq/i-tried-access-your-site-ubuntu-and-i...
FYI - Pointy and I
FYI - Pointy and I corresponded on this problem. The issue with accessing the Testing Center page was corrected by turning off the "Adblock Plus" Firefox plugin.
new account does not work
I logged in and tried the free trial but every time I try it tells me I need to buy something.
Select a package and enter credit card to activate free trial
You will need to go to the pricing tab and select a package and enter your credit card information to activate your free trial of the service. You can try the service for up to 7 days at no charge. If you like the service and wish to continue your subscription, do nothing. You will automatically be billed after 7 days and be billed monthly thereafter until you cancel your subscription. If you do not wish to start your subscription, just cancel your account in the 'Account Tools' area on the My Testing Center tab before the end of the 7 day trial period.
There is only one trial allowed per person. We use your credit card to limit abuse of the one week free trial by users just creating new accounts continually.
Trial Version
i do not have credit card as i came to US in Business Visa. Is it possible for me to trial it without Credit Card number.
Thanks in Advance!!