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My screenshot and the live test screens are not showing the same thing. Why is that?

Posted Sat, 09/05/2009 - 10:40 by mike

This should not happen often, but we have seen it. We use the Selenium testing tool to automate our screenshots and it has one issue that we know of. The browser is launched in a minimal size and due to this, some page elements do not display correctly if the windows size was calculated on the onLoad or ready state.

Another issue could be with server timeouts. We tested thousands of screenshots and there is no getting around the fact that web pages sometimes fail to load correctly. It can be due to server load (ours possibly, but usually the target site) or any number of common internet intermittent issues.

We suggest retaking a test that fails or looks strange and if it continues to be different, then please contact us so that we can address the issue.